Is First Data Down?

Can't Log In

1. Check your internet connection

2. Clear browser cookies and cache

3. Try resetting your password

News Feed Not Loading

1. Refresh the page

2. Check your internet speed

3. Try using a different browser

What services does First Data provide?

First Data provides a wide range of services, including merchant services, payment processing solutions, point-of-sale systems, and omnichannel commerce technologies.

Who are the primary customers of First Data?

First Data serves a diverse customer base, including small businesses, mid-sized companies, and large enterprises, tailoring solutions to meet their unique payment processing needs.

What is Clover and how does it relate to First Data?

Clover is First Data's all-in-one point-of-sale system designed for small business owners, enabling them to accept payments and manage various business operations efficiently.

What is the Carat platform?

Carat is First Data's omnichannel commerce ecosystem that offers global payment opportunities and helps businesses create seamless customer experiences across different channels.

How does First Data support Independent Software Vendors (ISVs)?

First Data supports ISVs through Clover Connect, which provides tools for integrating payment acceptance into their software, alongside a comprehensive partner program to drive growth.

Q: How often does First Data experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do First Data outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.